Physiotherapy

Initial Physio Assessment $125
Physio Follow-Up $105
BC MVA Assessment (ICBC) * Covered by ICBC with a current claim and ICBC treatment approvals.
WSCB Assessment (WorksafeBC) * Covered by WCB with a current claim number and treatment approvals.
Shockwave Assessment $125
Shockwave Follow-up (one area) $105
Shockwave Follow-up (two areas) $135
MSP Assessment $93 user fee (less $23 MSP coverage if applicable)
MSP Follow-up $83 user fee (less $23 MSP coverage if applicable)
Complex Physio  $150
Pelvic Health Assessment $150
Pelvic Health Follow-up $125
Vestibular (Vertigo) Assessment $190
Vestibular (Vertigo) Follow-up $105
Kinesiology - BC MVA Assessment (ICBC) * Covered by ICBC with a current claim and ICBC treatment approvals.
Kinesiology - BC MVA Follow-up * Covered by ICBC with a current claim and ICBC treatment approvals.
Kinesiology - Initial Assessment & Program  $100
Kinesiology - Follow-up  $90
Hydrotherapy *Please call clinic to book*  
Taping  $20

Massage Therapy

Follow-up $180     90 minutes
Follow-up $155     75 minutes
Follow-up $130     60 minutes
Follow-up $105     45 minutes
Follow-up $80     30 minutes

CANCELLATION POLICY

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient in need.  As such, we require 24hrs notice for any cancellations. Patients who provide less than 24hrs notice or miss their appointment, will be charged a cancellation fee to the card on file.
  • $25 for the first occurrence
  • then Full Price for any subsequent occurrences

AI ASSISTED NOTE TAKING

To further enhance the quality and efficiency of your care, ProActive Physiotherapy may use secure, AI-assisted technology to support clinical documentation during your visits.
  • What Does This Mean?
    • At times, your clinician may use AI tools to help transcribe and organize notes from your appointment.
    • These tools allow our team to focus more on you while maintaining accurate and timely charting.
  • Privacy and Control
    • All AI technologies we use comply with provincial and federal privacy laws including HIPAA and PIPEDA.
    • Your information remains confidential as usual.
    • You are always in control—if you prefer not to have AI-assisted note taking, please let us know before your appointment.
  • What You Can Expect
    • Your clinician will review and verify all AI-generated notes before they are saved.
    • The care you receive remains fully human-centered and personalized.
We’re excited about the ways this technology helps us improve your care experience. If you have any questions or concerns, don’t hesitate to ask a member of our team.