We are looking to add to our front desk team at ProActive Physiotherap. We have a large inter-disciplinary clinic in West Kelowna and Peachland including Physio, RMT, Kinesiology and Osteopathy. We are well known in the community for our quality care and our focus on patient-centered care.


- Greet and welcome patients and visitors with a friendly and professional demeanor

- Answer phone calls and direct as needed

- Schedule appointments and maintain the office calendar

- Assist with patient registration, including verifying insurance information

- Collect and process payments from patients

- Maintain patient records and ensure they are accurate and up-to-date

- Handle incoming and outgoing mail, emails, and faxes

- Perform general administrative tasks such as filing, photocopying, and data entry

- Assist with inventory management and ordering office supplies


- Previous experience working with "Jane" or similar system is preferred

- Previous experience working in a medical or physio office is preferred

- Excellent phone etiquette and customer service skills

- Strong organizational skills with the ability to multitask effectively

- Familiarity with phone systems and office equipment

- Proficiency in using Google Suite or similar software for basic office tasks

- Ability to work well in a team environment and collaborate with others

- Attention to detail and accuracy in handling patient information

- Front desk or receptionist experience is a plus

Please submit your resume highlighting relevant experience and lets talk! Contact us today.

Marie Nyland Dick, B.Sc.P.T

Marie Nyland Dick, B.Sc.P.T

Registered Physiotherapist – Certified in Acupuncture - Certified in Gunn IMS

Contact Me